Architect United Policies
E&O Insurance
Coverage: E&O Insurance provides financial protection for architects in the event that a client alleges that the architect's professional service caused them financial loss or harm. It covers legal defense costs, settlements, or judgments that may arise from such claims.
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Risk Management: Obtaining E&O Insurance is an important part of a comprehensive risk management strategy for architects. It helps protect their professional reputation, financial stability, and provides peace of mind.
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Mandatory Requirement: In many jurisdictions, having E&O Insurance is a requirement for architects to obtain and maintain their professional licenses. It is essential to check the specific licensing requirements and regulations in your jurisdiction.
Plan Stamping Policy
Plan Stamp Policy
This document outlines the policies and procedures for Senior Engineers who are responsible for stamping building plans at Architect United. All Engineers must adhere to these guidelines when approving, stamping, or rejecting any building plan.
Approval Process
In order to approve a building plan submitted for review, Senior Engineers must adhere to the following requirements:
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The building plan meets all applicable local, state, and federal laws
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All relevant safety measures have been adhered to
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The building plan is structurally sound and safe for residents
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The completed project will be within the approved budget
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All necessary documentation, such as permits and warranties, is included with the submission.
If any of the above requirements are not met, the Senior Engineer must reject the building plan and provide detailed feedback for how to improve it and make it compliant with all regulations.
Stamp Placement
Senior Engineers are also responsible for stamping approved building plans. Stamps must be placed in the designated area of the plan and should include:
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A signature from the approving Senior Engineer
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The date and time of approval
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Senior Engineer Seal
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Any additional documentation required by local, state, or federal regulations.
Communication, Delivery & Quote Policy
(policy updated 3/24/2025)
Communication
To maintain project progress and ensure timely delivery, communication between Architect United and the client is crucial. If there is no response or communication from the client for a period of 14 consecutive days, the project will be considered abandoned. Architect United reserves the right to halt all work and charge for services completed up to that point.
Delivery Disclaimer
While every effort will be made to deliver the complete revisions within 5 -15 business days, unforeseen circumstances such as delays in permitting or revisions may impact the timeline. Any delays will be communicated promptly, and a revised timeline will be provided.
Quote Disclaimer
The quote provided is based on the original square footage specified. If it is determined that the actual square footage exceeds the provided estimate, the overall quote will be adjusted to reflect the difference. Any additional balance owed will be included in the final invoice.
Note: Architect United will revise the Site Development Plans as needed until they are approved by the county.
Transaction Insurance
Transaction insurance, also known as transactional risk insurance, is a type of insurance that provides coverage and protection against losses arising from transactions such as mergers, acquisitions, or other business deals. It helps mitigate risks associated with these transactions by offering financial coverage for potential breaches of representations and warranties made by the seller.
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Transaction insurance can be beneficial for both buyers and sellers involved in business transactions.
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It helps protect against financial loss resulting from a breach of representations and warranties by the seller.
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Transaction insurance facilitates smoother and more secure transactions by enhancing bids, expediting closings, and easing syndications and offerings.
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It is commonly used in mergers and acquisitions (M&A) deals to mitigate deal risks.
Verified by Escrow
We understand the concerns and anxieties that can arise when making substantial online payments.
We recognize the importance of instilling confidence and ensuring a seamless experience for our valued users.
That’s why we offer our clients the convenience of using Escrow.com as a secure payment method.
Here are the steps to follow when you need to make a payment with us:
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Visit Escrow.com and create an account with your details
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Log in to your Escrow.com account
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Select ‘Make a Payment’ from the dashboard menu
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Enter our business name (Architect United LLC) as the recipient of your payment
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Choose a payment method (credit card, wire transfer etc.)
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Enter the amount you would like to pay and review all details carefully
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Submit your payment
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Once we receive the funds, we will confirm receipt and begin processing your order
If you have any questions or need help making a payment using Escrow.com, please contact us by email or phone.
We’re here to assist you in every step of the process and ensure your payment is secure and successful every time.
Thank you for choosing Architect United LLC! We look forward to working with you.
Cancellation Policy (policy updated 3/24/2025)
Client Conduct Policy:
Architect United Client Conduct Policy
At Architect United, we are committed to delivering top-tier architectural services and fostering a professional, respectful, and collaborative working relationship with every client. To achieve the best results, we believe a strong foundation of mutual respect and effective communication is essential.
While we strive to go above and beyond for our clients, we reserve the right to discontinue any project if a client demonstrates behavior that hinders a productive and respectful working environment. Unprofessional conduct includes, but is not limited to, the following:
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Verbal Abuse: Use of offensive, hostile, or insulting language directed at any member of our team.
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Harassment: Behavior that creates a hostile or intimidating environment, including inappropriate comments, threats, or repeated unwelcome actions.
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Failure to Communicate: Ignoring attempts at communication, refusing to provide necessary information, or acting in a combative or uncooperative manner.
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Other Disrespectful Actions: Any behavior that undermines the collaborative spirit we uphold, such as making unreasonable demands or disrespecting our team's professionalism.
Should a project be terminated due to such circumstances, Architect United will deduct costs for labor already invested in the project at a standard rate of $150 per hour. After deducting these labor costs, the remaining balance of any prepaid fees will be promptly refunded to the client.
This policy is designed to protect both parties by ensuring a healthy and positive environment where creativity and productivity can thrive. By engaging with Architect United, you acknowledge and agree to abide by these terms and conditions.
Architect United SMS Messaging Policy
1. Overview
Architect United (“we,” “us,” or “our”) offers optional SMS/text messaging services to provide information related to our architectural services. By opting in, you agree to receive text messages from us in accordance with this SMS Messaging Policy. We do not send promotional or marketing text messages.
2. How You Opt In
You may opt in to receive SMS messages from Architect United in one or more of the following ways:
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Website or Online Forms – By checking the SMS consent checkbox and submitting your phone number on our website or any online form.
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Text-In (Keyword) Programs – By texting a keyword (such as “JOIN”) to a phone number we provide for enrollment.
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In-Person or Paper Forms – By providing your mobile number on a form that includes our SMS consent language and signing or otherwise indicating your agreement.
In all cases, you must provide express consent before we send you SMS messages.
3. Types of Messages You May Receive
If you opt in, Architect United may send you non-promotional, service-related SMS messages, including:
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Project-related updates (e.g., project milestones, changes, or status updates)
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Appointment reminders or confirmations
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Service notifications (e.g., important updates related to ongoing work or documentation)
Message frequency may vary based on your projects and interactions with us, but messages will be limited to service-related communications only. We do not send promotional or marketing text messages.
4. Message & Data Rates
Message and data rates may apply.
Your mobile carrier’s standard messaging and data rates may be charged for any SMS messages sent to you or received from you. Architect United is not responsible for any such charges.
5. How to Opt Out
You can opt out of receiving SMS messages from Architect United at any time:
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Text STOP – Reply “STOP” to any Architect United text message.
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Once we receive your STOP request, we will send you a final confirmation message and then cease sending further SMS messages to that number, except as required by law or for critical service-related notices (if applicable).
Please note that opting out of SMS messages does not affect other communications you may receive from us (e.g., email), which are governed by their own preferences and policies.
6. How to Get Help
If you need assistance with our SMS program:
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Text HELP – Reply “HELP” to any Architect United text message to receive information about how to contact us.
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Or contact us directly at:
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Email: plans@architectunited.com
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Phone: 888-994-9814
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7. Eligibility & Responsibility
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You must be the account holder or have the account holder’s permission for the mobile number you provide.
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By opting in, you confirm that the mobile number you provide is accurate and that you will notify us if it changes.
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Architect United is not liable for delayed or undelivered messages, as delivery is subject to your carrier’s network and device capabilities.
8. Data Privacy
We handle your personal information, including your mobile number, in accordance with our broader Privacy Policy.
We do not sell your mobile number to third parties for their own marketing purposes.
For more information on how we collect, use, and protect your information, please review our full Privacy Policy at:
https://www.architectunited.com/policy
9. Changes to This Policy
We may update this SMS Messaging Policy from time to time. Any changes will be effective when posted at https://www.architectunited.com/policy. Your continued participation in our SMS program after changes are posted constitutes your acceptance of those changes.
10. Contact Us
If you have questions about this SMS Messaging Policy or our SMS program, please contact:
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Architect United
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Email: plans@architectunited.com
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Phone: 888-994-9814
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Mailing Address:
Architect United
1000 Brickell Avenue
Miami, FL 33131